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Transactional vs Marketing Email: Keep Them Separate

The difference between transactional and marketing email, and why mixing them on one domain risks your most critical messages.

Dmitry Korolev
Основатель, deliverability
2 апреля 2026 г.5 мин чтения

Transactional email is triggered by a user action (receipts, resets). Marketing email is promotional and sent to many. They have different goals — and should never share a sending reputation.

Why separate them

A newsletter that earns unsubscribes and complaints should never threaten the delivery of a password reset. Mix them and one bad campaign can stop critical mail from arriving.

How to separate

  • Use distinct subdomains, e.g. mail. for marketing.
  • Keep separate sending streams or IP pools.
  • Authenticate each subdomain independently.
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Different rules apply

Transactional mail goes to one consenting user and rarely needs marketing-style unsubscribe; bulk marketing always needs an unsubscribe link and consent. Keeping them apart keeps you compliant too.

One account, two streams

Sendersy lets you run transactional and marketing as separate streams under one account and dashboard. Start free.

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Dmitry Korolev
Основатель, deliverability

Строит инфраструктуру отправки Sendersy. Десять лет занимается доставляемостью, SPF/DKIM/DMARC и репутацией IP.