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Re-Engagement Emails: Win Back Dormant Subscribers

How to build a win-back sequence that revives inactive subscribers — or cleanly removes them to protect deliverability.

Anna Rybakova
Growth и автоматизация
16 апреля 2026 г.6 мин чтения

Subscribers go quiet. A re-engagement email sequence gives them one last reason to come back — and tells you who to remove so your inactive contacts stop dragging down deliverability.

When to trigger it

Define "dormant" for your business — often no opens or clicks in 60–90 days — and trigger the sequence automatically when someone crosses that line.

A three-step win-back

  • Reminder: "We miss you" with your best value.
  • Incentive or ask: an offer, or "still want these emails?"
  • Goodbye: "We will stop emailing unless you click."
Sendersy

Send email that actually lands in the inbox

API and visual editor, SPF/DKIM/DMARC out of the box, analytics and warm IPs. Free tier — 200 emails/month, no card required.

Then actually remove them

If they do not re-engage, suppress them. Mailing people who ignore you trains providers to file you under spam — pruning the dead weight lifts everyone else's inbox placement.

Automate it

Sendersy can trigger win-back flows on inactivity and auto-suppress non-responders. Start free.

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Автор
Anna Rybakova
Growth и автоматизация

Про триггерные цепочки, онбординг и метрики. Считает, что хорошее письмо — это вовремя отправленное письмо.